Privacy Policy

Last Updated: January 2026

CupCount ("we", "our", "us") operates the cupcount.in website and the CupCount mobile application (the “Service”). This Privacy Policy explains how we collect, use, store, and protect your information when you use CupCount.

By using CupCount, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information

When you create an account or use CupCount, we may collect:

  • Shop owner name
  • Mobile number
  • Email address
  • Business name
  • Login credentials
  • Device information

B. Customer & Transaction Data

To run your chai shop operations, we collect:

  • Customer names or phone numbers (if entered by shop owner)
  • Billing details
  • Transaction amounts
  • Payment method (cash, UPI, etc.)
  • Order history

C. Location Data

We collect real-time location data of customers and shop owners to:

  • Verify shop visits
  • Track deliveries (if enabled)
  • Improve fraud prevention
  • Enable nearby-shop features

Location data is collected only while the app is in use or when permitted by the user.

D. Device & Log Data

We automatically collect:

  • IP address
  • Device type
  • Operating system
  • App activity
  • Crash reports

2. How We Use Your Data

We use your information to:

  • Provide billing and order management
  • Show customer and sales history
  • Track shop performance
  • Prevent fraud
  • Improve the app
  • Provide customer support
  • Send important notifications

We do not sell your data.

3. Why We Collect Location Data

CupCount uses location to:

  • Confirm customer visits
  • Prevent fake transactions
  • Improve shop analytics
  • Enable future delivery and pickup features

Location is never used for advertising.

4. Data Sharing

We do not sell or rent your data. We may share limited data with:

  • Payment processors
  • Cloud hosting providers
  • Legal authorities (if required by law)

All partners follow strict data protection rules.

5. Data Storage & Security

Your data is stored on secure cloud servers. We use:

  • Encrypted connections (HTTPS)
  • Secure databases
  • Access control systems

We take all reasonable steps to protect your data from theft, misuse, or unauthorized access.

6. Data Retention

We keep your data:

  • While your account is active
  • Or as required by law

You can request deletion anytime.

7. User Rights

You have the right to:

  • View your data
  • Edit your data
  • Delete your data
  • Request data export

Email us anytime at: support@cupcount.in

8. Children’s Privacy

CupCount is not for users under 18. We do not knowingly collect data from minors.

9. Third-Party Services

We may use:

  • Google Firebase
  • Google Maps
  • Payment gateways

Each follows their own privacy policies.

10. Changes to This Policy

We may update this policy. Updates will be posted on this page.

11. Contact Us

If you have any questions about privacy:

CupCount

Website: https://cupcount.in

Email: support@cupcount.in